One way to get more referrals is to create a ‘Branding one sheet’. Maribeth Kuzmeski of Red Zone Marketing has written a blog post about this ‘Sheet’. Here’s the link: http://redzonemarketing.com/blog/?s=one+page+branding+sheet. Read more…
tags | 'Becoming a leader: Listen so people speak, Branding one sheet, CCER, getting referrals, Leadership conference 11 August 2011, Maribeth Kuzmeski, one sentence tag line, our ideal client, our key area of expertise, Red Zone Marketing, Speak and present so people listen“1. Most people with power would like to use it wisely, if someone believable would tell them how. 2. They know that any proposal having to do with their business can be stated clearly and completely in less than one minute. Why not help them out? Read more…
tags | brevity, certainty, conviction, energy, further up the organisation, proposals, Robert Townsend, too much preamble“How must this person feel first, in order for them to do what I want them to do?” Nido Qubein, U.S. entrepreneur and President of High Point University in North Carolina, made this comment in an interview I recently listened to. The power of this thought struck me when I heard it, and after reflecting on it over the last week, its impact is increasing.
In the interview, Qubein’s context for this question, was from the point of view of an entrepreneur/professional speaker offering his/her services to a customer or prospective customer. Qubein maintained that if, with integrity, you continually to ask the above question in relation to your client or prospective client – you’ll always be customer focused.
One way I want my sales presentation and speech communication clients to feel, is to feel that I understand them, their wants and their needs – at a deep level. (Now I might not achieve that level of understanding, but that is my aim).
And this requires me to ask them tough thought-provoking questions; to listen to the answers and as appropriate, reflect over time, on the answers. Dan Sullivan, founder of The Strategic Coach organisation, makes a telling point regarding deep level communication. Sullivan has said, “The deepest level of communication, is to feel you have been profoundly understood”.
The ‘how to apply’ for this post: Over the next seven days, prior to an interaction/meeting ask yourself, “How must this person(s) feel first, in order for her to do what I want her to do”? Then answer that question and reflect/act on what you come up with.
tags | "how must this person feel, "to feel you have been profoundly understood", customer focused, Dan Sullivan, deep level communication, deep understanding, first", Nido Qubein, tough throught-provoking questionsYou know the feeling. You’ve made a point in a group meeting and have another great point to add to the first point, but you need a few extra seconds to translate the idea from your brain into speech. How do you hold the floor so you have the time to deliver the idea without getting interrupted? Read more…
tags | hold ou-stretched hand in space, hold the fllor, owning time, practice safe situations, project certainty, take time to find words